Legal

Privacy Policy

Last updated: September 2025  ·  Effective immediately upon account creation

HowWasThat ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Platform at howwasthat.in.

1. Information We Collect

Information you provide:

  • Name, email address, phone number.
  • Business name, GST number (for Businesses).
  • Bank account or UPI details (for Reviewers).
  • Profile photo, review content, and campaign data.

Information collected automatically:

  • Device information, IP address, browser type.
  • Usage data, pages visited, time spent.
  • Location data (if permitted).

Third-party information:

  • Data from Google or other login providers if you use social sign-in.

2. How We Use Your Information

  • To provide and improve platform services.
  • To verify user identity and prevent fraud.
  • To process payments and manage wallets.
  • To communicate with you about your account and campaigns.
  • To comply with legal obligations.
  • To personalise your experience.

3. How We Share Your Information

We do not sell your personal data. We may share it with:

  • Payment processors and banking partners (for payouts).
  • Verification and fraud detection services.
  • Legal authorities, if required by law.
  • Service providers who assist in platform operations (under strict confidentiality).

4. Data Retention

We retain your personal data for as long as your account is active or as required by law. You may request deletion of your account and data subject to legal and operational requirements.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no system is completely secure and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Request deletion of your data.
  • Withdraw consent where applicable.
  • Lodge a complaint with the relevant data protection authority.

7. Cookies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after changes constitutes acceptance of the revised policy.

11. Grievance Officer

  • Email: grievance@howwasthat.in
  • Working Hours: Monday to Friday, 10:00 AM – 6:00 PM IST (excluding public holidays)

12. Contact

For privacy-related queries, contact us at: support@howwasthat.in