Legal

Community Guidelines

Last updated: September 2025

HowWasThat is a marketplace built on trust. These Community Guidelines exist to maintain a fair, honest, and respectful environment for all users — Businesses and Reviewers alike.

Core Principles

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Be Genuine

Every review must reflect a real experience. Do not submit reviews for places you have not visited or products you have not used. Authenticity is the foundation of our platform.

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Be Honest

Share your true opinion. You should feel free to post a negative review if your experience was poor. Honest feedback — positive or negative — is what makes reviews valuable to everyone.

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Be Original

Write your reviews in your own words. Do not copy content from other platforms, websites, or users. Do not use AI tools to generate review text on your behalf.

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Be Respectful

Reviews and platform interactions must be respectful and professional. Do not use offensive, abusive, hateful, or discriminatory language. Do not make personal attacks or post content that is defamatory, threatening, or harassing.

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Be Accurate

Provide factual information. Do not exaggerate, fabricate, or misrepresent your experience. Specific details make reviews more helpful and credible.

Prohibited Content

  • Fake or incentive-driven reviews that misrepresent the actual experience.
  • Spam or repetitive content.
  • Content that includes personal or sensitive information of others.
  • Content that promotes illegal activities.
  • Adult, violent, or otherwise inappropriate content.

Prohibited Behaviour

  • Creating fake accounts or impersonating others.
  • Coordinating with others to post fake or misleading reviews.
  • Offering or accepting incentives outside of the Platform's official reward system.
  • Attempting to manipulate Platform rankings, ratings, or search results.
  • Threatening or coercing other users.

For Businesses

  • Design campaigns that result in genuine user experiences and honest feedback.
  • Do not instruct Reviewers to post reviews that do not reflect their actual experience.
  • Do not attempt to use the Platform to suppress legitimate negative reviews.
  • Comply with all applicable advertising and consumer protection laws.

Enforcement

Violations of these Community Guidelines may result in:

  • Content removal.
  • Account warnings.
  • Temporary suspension.
  • Permanent ban from the Platform.
  • Legal action where applicable.

We reserve the right to take action at our sole discretion. Our decisions regarding enforcement are final.

Report a Violation

If you encounter content or behaviour that violates these guidelines, email us at support@howwasthat.in. We take all reports seriously.